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Access Tips from Children's National: Access Issue and Approaches

Issue

Issue: GW users who access Himmelfarb Library's online resources from Children's National aren't able to login to Himmelfarb Library resources.  The Children's National computer system automatically uses their @childrensnational.org account information rather than their @gwu.edu account information and does not present an option to change accounts.

Suggested Workarounds

Option #1: Open an 'incognito' browser window.

  1. Open an incognito browser window:
    • Chrome: click on three stacked dots in upper right corner of window, then select 'New Incognito window'
    • Edge: click on three horizontal dots in upper right corner of window, then select 'New InPrivate window'
    • Safari: from File menu, select 'New Private Window'
    • Internet Explorer: click on gear menu in upper right corner of window, then select Safety followed by InPrivate Browsing
    • Mozilla Firefox: click on three stacked horizontal lines in upper right corner of window, then select New Private Window
  2. Access Himmelfarb Library webpage (http://himmelfarb.gwu.edu), then click on link to ClinicalKey from the Popular Resources box to test access and login with you @gwu.edu account information.

 

Option #2: Use one web browser for most work and reserve a second web browser for logging into Himmelfarb Library and other GW functions.

  1. Open the web browser selected for Himmelfarb/GW, then clear the browser's history and cookies.
  2. A prompt may appear at the top of the screen asking the user to login to Children's National; log off/deactivate this function.
  3. Access Himmelfarb Library webpage (http://himmelfarb.gwu.edu), then click on link to ClinicalKey from the Popular Resources box to test access and login with you @gwu.edu account information.

S

Children's Hospital IT

For support from Children's National's IT department, please contact:

 

The Himmelfarb Health Sciences Library
Questions? Ask us.

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