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Online Education: FAQs

Quick Links

Himmelfarb Library /><br />
<strong>Location:</strong><br />
Himmelfarb Library is located on the <a  data-cke-saved-href=Foggy Bottom Campus in Ross Hall on the first floor. Ross Hall is adjacent to The GW Hospital  and the Foggy Bottom Metro stop.

Phone: (202) 994-2850
Text: (202) 601-3525

Distance Education FAQ

FAQ Stop Signs


How do I access library resources from home, or from another off-campus location?
  • Users can access resources from off-campus by logging in through the VPN or with their GW Net ID and password. See Off-Campus Access page for details.
What if I am having problems with off-campus access?
  • Contact Himmelfarb Library at 202-994-2850 or
  • Contact IT Support Center at 202-994-4948.
Where can I find my GWid (G#)?
How do I create a GW email account?
What is my NetID? What if I have forgotten my password?
  • Your NetID is the beginning part of your GW email address - the part before the @ sign. You use your NetID and password to log in to GW email, Blackboard, and other systems.
  • If you have forgotten your password, follow the password reset instructions.
  • If you need further assistance, contact IT Support at 202-994-4948.
What is a student listserv? Should I join and, if so, how?
  • A listserv is an electronic mailing list, allowing for distribution of email to many subscribers.
  • To keep Health Sciences students informed of activities and events, as well as changes in services, policies, and procedures, Health Sciences Programs subscribes students to the GW Health Sciences listserv.
  • Students are also subscribed to program specific listservs. This is arranged through the individual program office.
Where can I find tips on using Blackboard?
  • Blackboard FAQs The GWU helpdesk has set up an excellent FAQ to answer all of your questions about Blackboard.
  • Blackboard Technical Support If you have problems setting up your GW email account or accessing Blackboard, contact the GWU Helpdesk at 202-994-4948.
Where can I find course information for the GW health science programs for the off-campus distance education program?


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The Himmelfarb Health Sciences Library
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