Skip to Main Content

Online Education: FAQs

Quick Links

Himmelfarb Library /><br />
<strong>Location:</strong><br />
Himmelfarb¬†Library is located on the¬†<a  data-cke-saved-href=Foggy Bottom Campus in Ross Hall on the first floor. Ross Hall is adjacent to The GW Hospital  and the Foggy Bottom Metro stop.

Phone: (202) 994-2850
Text: (202) 601-3525

Distance Education FAQ

FAQ Stop Signs


How do I access library resources from home, or from another off-campus location?
  • Users can access resources from off-campus by logging in through the GW VPN or with their GW UserID and password. See Off-Campus Access page for details.
What if I am having problems with off-campus access?
  • Contact Himmelfarb Library at 202-994-2850 or
  • Contact IT Support Center at 202-994-4948.
How do I create a GW email account?
What is my UserID? What if I have forgotten my password?
  • Accounts created before May 22, 2022: Your full email address is your UserID followed by "" (students) or "" (faculty/staff).
  • Accounts created after May 22, 2022: Your GWID (G#) is your UserID followed by "" (students) or "" (faculty/staff).
  • If you have forgotten your password, follow the password reset instructions.
  • If you need further assistance, contact IT Support at 202-994-4948.
What is a student listserv? Should I join and, if so, how?
  • A listserv is an electronic mailing list, allowing for distribution of email to many subscribers.
  • Programs may have listservs to keep students informed of activities and events, as well as changes in services, policies, and procedures
Where can I find tips on using Blackboard?
  • Blackboard FAQs The GWU helpdesk has set up an excellent FAQ to answer all of your questions about Blackboard.
  • Blackboard Technical Support If you have problems setting up your GW email account or accessing Blackboard, contact the GWU Helpdesk at 202-994-4948.
Where can I find course information for the GW health science programs for the off-campus distance education program?


Ask Us!