Have questions regarding the new RefWorks or need some technical support? Contact our Support Team for help.
E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the new RefWorks Support Pages are available at any time.
More information about upgrading to the new RefWorks can be found at: http://www.proquest.com/go/upgrade-refworks
Google makes it easy to collaborate with others on your paper. Now you can take that a step further, by collaborating with other RefWorks users!
Share your Google Doc with anyone who has a RefWorks account and in addition to adding and editing text to your document, they can also add in-text citations and footnotes from their RefWorks account. You can even collaborate using the same set of references by sharing your RefWorks collection with your collaborators.
Note: Anyone you share with can also delete in-text citations you’ve included in your document, however, they cannot delete references from your RefWorks account.
You can share folders of references with specific users and/or (when enabled) all other users at your institution and can view folders of references that are shared with you or your institution. You can view the references that have been shared with you, and in some cases add comments or change the references. If you want to edit or export references that have been shared with you, you must first copy them to your own reference folders.
To share folders:
OR in the Sharing area of the Reference Organization, select Share a folder;
OR in the My Folders area select Share folder in the row action list.
The Sharing Settings dialog box appears.
You can optionally enter a message to the user. The user receives an email notifying them about the invitation.
You can view users with whom you have already shared the folder, and can change or remove their access.
To unshare the folder at any time, select Unshare Folder on the Sharing Settings dialog box and select Yes in the confirmation dialog box.
When a folder is shared with you, you receive an email indicating this. You can view the folder in the Sharing tab in RefWorks. All folders shared with you from a single institution are grouped together.
All Folders Shared by Ex Libris University
To view the references in a shared folder, you must accept the invitation: select Join in the folder's row.
Folder Shared by Ex Libris University
The folder appears in your Reference Organization in the Sharing area. All tags for references in this folder are added to your list of current tags.