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RefWorks: Using RefWorks Citation Manager for Microsoft Word to Write and Format Your Paper

Need Help?

Have questions regarding the new RefWorks or need some technical support? Contact our Support Team for help.

E-mail us or telephone us +1- 800-521-0600Contact Information ext. 74440 or +1-734-997-4440

Support hours are:

Monday – Friday: 8:00 am – 9:00 pm Eastern Time

In addition, the new RefWorks Support Pages are available at any time.

More information about upgrading to the new RefWorks can be found at:

New RefWorks Webinars

We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.

Upcoming sessions and recordings

Informational webinars presented by the RefWorks Product Manager and recordings of past ones can be found at:

Using Refworks Citation Manager (RCM)

Screenshot from Word showing RCM menu item

  • Click the RCM button to open RefWorks as a sidebar in your Word document.
  • Refer to RefWorks documentation for a step-by-step guide to creating in-text citations, footnoes, and bibliographies using RCM.